FAQs

Q: Do chiropractors only deal with bones and spinal alignment?

No. Chiropractors treat all problems that are musculoskeletal and nervous system related. This means muscle strains, ligament sprains, tendon tears, nerve impingements and biomechanical imbalances that can cause repetitive stress injuries. In fact, chiropractors offer many other modes of treatment other than just adjustments including: acupuncture, soft tissue therapy (Active Release Technique), electrical modalities, kinesio-taping, rehabilitation and postural education. Common areas treated by chiropractors include: neck, back, shoulders, elbows, hips, knees and ankles.

Q: Do I need to be referred by a medical doctor?

Although many medical doctors refer to chiropractors, you do not need a referral. Chiropractors are legislated as primary contact health professionals in every province in Canada. This means that patients can consult them directly.

However, chiropractors often work closely with medical doctors, many of whom refer to chiropractors when they believe chiropractic treatment will help alleviate a patient’s condition. Similarly, chiropractors frequently refer to medical doctors when necessary.

Q: How do I get started?

Simply give us a call and book your initial assessment or book it yourself online here. To make it even easier, fill out the intake forms ahead of time and bring them with you to your first appointment.

Q: Is chiropractic adjustment safe?

Adjustments have been extensively researched and chiropractic is widely recognized as one of the safest, most effective therapies for back and neck pain, as well as headaches. Although chiropractic has an excellent safety record, no health treatment is completely free of potential adverse effects. The risks associated with chiropractic are very small. Many patients feel immediate relief following chiropractic treatment, but some may experience mild soreness, stiffness or aching, just as they do after some forms of exercise.

Q: Is therapy covered by OHIP (Ontario Health Insurance Plan)?

No, but coverage is offered with most health care benefit packages that you receive through work or have purchased privately. Therapy is also covered if your injury is the result of a motor vehicle accident, or workplace injury.

Q: Once I go to a chiropractor do I need to keep coming back?

Most treatment plans are about 8-10 visits in length. You may feel improvement after only one or two treatments or it may take several weeks to get you back to 100%.  It is different for every person, but you do not have to keep coming indefinitely. If your body isn’t responding to treatment as fast as expected, then the type of treatment will be modified so you will get better more quickly. Many choose to return for other unrelated complaints or for chronic injuries that recur.  There are also people who come in once per month for a ‘tune up’ because it helps them feel their best, or as a proactive measure to prevent future injury.

Q: What are the clinic hours?

Mon: 12:00 pm – 7:00 pm

Tue: 8:00 am – 7:00 pm

Thu: 8:00 am – 7:00 pm

Sat: 9:00 am – 1:00 pm

Q: What can I expect in the first appointment?

Your first appointment will entail a detailed and thorough hour-long assessment and diagnosis. This will consist of health history review and examination of the problem area. Afterwards, we will go over the cause of your pain and extent of your injury to create a unique treatment plan that will be catered to your condition and needs.  The initial assessment does not include a treatment but if there is time it can be added.

Q: What forms of payment do you accept?

We accept payment methods of cash, check, debit or credit card.

Q: What happens next? What are the follow-up treatments?

Subsequent appointments will consist of treatments that are 20 minutes in length. This is where your treatment plan will be executed and the therapies discussed on your initial assessment will be provided. This is your time to go over how you have been progressing with your healthcare provider, and make any changes or progressions to your treatment plan. It is also time to enjoy your therapy sessions and look forward to a better you.

Q: What is the chiropractic adjustment and what is the “popping” sound?

A chiropractic adjustment is done by applying a high-velocity, low-amplitude thrust to a joint in order to increase the range of motion that the person would otherwise not be able to attain. The benefits are a decrease in pain, increase in motion, and muscle relaxation amongst other benefits. The adjustment may or may not result in a “popping” sound. The popping is simply the result of a change in pressure within the joint resulting in nitrogen gas being released (similar to when you crack your knuckles). Many people report feeling an overall improved mood after being adjusted.

Why Pinnacle Performance Health

Our unique treatment protocols are derived from collaborative information about the area of complaint, mindset, health habits, and sport specific biomechanical assessments. With expert knowledge, our tailored holistic therapies work together to get you the best care possible.

Our full range of health treatments include chiropractic, acupuncture, active release therapy, Kinesio taping, orthotics and electrical modalities. We can diagnose your injury, chronic condition or source of pain and suggest the best course of treatment to help you become pain free and mobile. Call us to schedule an appointment today.